Q: What is the deadline for placing orders?

A: Orders must be placed by Sunday at 11:00 pm before the week you want your meal. (Example: Wednesday's lunch must be ordered by Sunday at 11:00pm)

Q: What is the price for each meal?

A: Prices are noted on each item.

Q: Can I cancel a meal once the order has been placed?

A:  Orders can be cancelled until 11:00pm the Sunday before the day for which the meals were ordered. A credit will be issued. (Example: Wednesday's lunch must be cancelled by Sunday at 11:00pm)

Q: How do I cancel an order?

A: To cancel an order, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?

A: We have a "No Refund Policy". If you need to cancel an order, a credit will be added to your account. 

Q: What if I have children in multiple grades?

A: Each family has ONLY one account. Each child should be entered within your account. When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?

A: If your child is out sick, you can arrange to pick up the order or we can give it to a sibling. Unfortunately, we have to way to save the food and it is ordered in advance. 

Q: What happens if school is closed?

A: If school is closed (i.e. snow day) all orders will be cancelled and a credit will be added to your account.

We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.

Please email lunch@windsorca.org with any questions or if you need assistance.